I Love Shower Doors!
It’s something that I say all the time, and my friends always get a laugh out of it. But it’s true, I really do love what I do. There are so many new things to learn, so many new challenges. Even after being in business for well over a decade now, I am still enjoying the journey. I still have projects that challenge me, even worry me (a little.) It’s a good thing. The exhilaration of the challenge – wondering if I have bitten off more than I can chew this time… it’s a lot of fun.
I love customer service… Does that seem strange? I love the fact that my attention to clients needs exceeds that of my competition. I feel bad for potential customers when they tell me that they have received less than desirable results when contacting other shower door companies. But at the same time, I feel good that they did eventually find us. I know that we can give them the service that they deserve, and that makes me feel awesome!
Being in business isn’t for everyone. It requires a lot of effort and devotion, and if you don’t love what you do, it can be a bummer. On the other hand, there are a lot of opportunities to help people, and that makes it all worth while. Remodels are stressful for people, and the shower enclosure comes right at the end of everything. People are often at an emotional breaking point when we arrive, and what we do can really make-or-break the bathroom project. I try hard to put people at ease, and take some of the stress out of the process.
We have carved out a niche for ourselves by taking on jobs that other companies refuse to do, or claim can’t be done. We have never had to tell a customer that we tried, but just couldn’t accomplish what we set out to do. At least, not so far. It would be boring to have to do the same old thing every day… That is why we welcome the opportunity to do new, cutting edge projects. It keeps things interesting, for us and our clientele. It’s the “Showcase Experience” – Luxurious Everyday Living.