Satisfied Customers Become Repeat Customers

This past week I had the pleasure of installing a shower enclosure for an existing customer. This was the second of three shower doors that we will be installing for her. The first shower door that we installed was in the master bathroom, which had been newly remodeled. We were able to install the second enclosure in the upstairs “guest” bathroom. It has also been recently remodeled, and the homeowner decided on a frameless bypass type enclosure with 1/4″ clear glass and brushed nickel aluminum and hardware. We also treated the inside of the glass with Diamond Seal, to prevent hard water stains.

We get the majority of our business from customer referrals. Doing business in a community like Santa Cruz County requires building, and maintaining lasting relationships. Over the years, we have had the chance to get to know a lot of the locals, and make friends with a number of local contractors as well. The result has been a great network of both customers and business professionals in the area. It’s great making new friends, and it’s nice to have such an excellent pool of resources to draw from.