The recent conversation around the shower door community has been about warranties. Providing customers with information about which things are covered under a warranty and which things are not is obviously important. Some shops don’t bother to provide a written warranty, but many do. My tendency is to explain to my customers that hardware typically…
Like a lot of shop owners, I have tried providing just about every type of product and service available. There is no doubt it is a good thing to be well-rounded as glazing service provider. Although the industry is already specialized, there is still no way for a single company to master every product and…
Hi Chris, I’ve been reading through your blog and really appreciate all the information. We’re having an issue with a glass shower door and fixed panel we had installed and would really like to get your opinion on the work done. This is actually the second time they’ve installed the glass, the first time the…
Click here to listen to the audio interview Max Perilstein is founder of Sole Source Consultants, a consulting firm for the building products industry that specializes in marketing, branding, communication strategy and overall reputation management, as well as website and social media, and codes and specifications. Max Perilstein’s blog | Glass Magazine From the Fabricator-…
Hi, My husband and I bought a small townhouse in the Shelter Lagoon complex in Santa Cruz. The previous owner installed a shower in the small half bath upstairs. There is a drain in the floor with no shower pan. A shower curtain hangs from the ceiling. We’re concerned about whether the current configuration will…
