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Phone Interview with Max Perilstein on April 9, 2019
Click here to listen to the audio interview Max Perilstein is founder of Sole Source Consultants, a consulting firm for the building products industry that specializes in marketing, branding, communication strategy and overall reputation management, as well as website and social media, and codes and specifications. Max Perilstein’s blog | Glass Magazine From the Fabricator-…
Creating a Warranty Statement that Covers the Bases
The recent conversation around the shower door community has been about warranties. Providing customers with information about which things are covered under a warranty and which things are not is obviously important. Some shops don’t bother to provide a written warranty, but many do. My tendency is to explain to my customers that hardware typically…